Terms of Service

These terms apply to your use of ratia.co.in and any purchase from Ratia. By using the website or placing an order you agree to them, along with our Shipping, Refund & Returns and Privacy policies.

You must be at least 18 years old, or using the website under the supervision of a parent or guardian, and able to enter into a binding contract under Indian law.

We try to show every product, colour and detail accurately, but colours may look slightly different on different screens. All prices are in Indian Rupees and include applicable taxes. Delivery charges are shown separately before you pay.

Products marked "Coming soon" are not yet for sale. Prices and availability can change without notice. If an item is priced incorrectly, or becomes unavailable after you order, we may cancel the order and refund or credit any amount paid for it.

An order is confirmed only when you receive our order confirmation. We may refuse or cancel an order where we suspect fraud, cannot deliver to the address given, or the item is out of stock.

Payments are processed securely by our payment partners. Where cash on delivery is offered, please keep the exact amount ready.

Delivery is covered by our Shipping Policy. All sales are final as set out in our Refund & Returns Policy.

All content on this website, including the Ratia name, logo, photographs, designs and text, belongs to Ratia or its licensors and may not be copied or used without our written permission.

Please do not misuse the website, for example by attempting to gain unauthorised access, interfering with its operation, or using it for any unlawful purpose.

To the extent permitted by law, Ratia's liability for any order is limited to the amount you paid for that order. We are not liable for delays or failures caused by events outside our reasonable control.

These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts where our business is registered.

We may update these terms from time to time; the latest version is always on this page. Questions? Write to ratia.connect@gmail.com.